One-on-One Tech Training
& Support for Older Adults in
Northern Virginia & Vicinity

Device Navigation & Confidence Building

• From beginner level and beyond

• Using best practices to navigate and use smart phones, tablets, computers, watches, smart TVs, other smart home devices and more

• Using voice assistants

• Understanding productivity, health, entertainment and all apps

• Understanding operating systems, upgrades and updates

• Data privacy settings, cybersecurity, call screening and more

Digital Decluttering

• Organize files, photos and more into logical folders and albums so files are easy to find and safely stored on any device.

• Email inbox cleanup & organization - unsubscribe from unread newsletters, organize folders, mass delete old email, and reduce inbox overwhelm

• Set up simple rules to keep your inbox manageable

• Phone and tablet storage optimization

• Use a calendar, reminders and other organizational tools

• Remove duplicative unused apps, free up space

• Reduce notifications, pop-ups and other interruptions

• Clean cluttered desktops and rename files clearly

Cables, Devices & Home Tech Organization

• Home tech organization: sort chargers, cables, accessories, and outdated items

• Cable and device labeling & “What Goes With What” guide

• eCycling of outdated, unused, broken items

Accessibility Awareness & Setup

• Understand sight, hearing, vision and mobility needs

• Explain available accessibility tools and settings and adjust as needed

• Pair phone with hearing aids

• Set up "parental control" restrictions on devices to make phone easier to use

Technology for Independence

• Technology to keep you independent and social

• What is a QR code and how to use it

• Understanding & using ride-share and parking apps safely

• Delivery and pickup apps for food, prescriptions, necessities and more

• Dining out and going out with apps, online menus, digital tickets, kiosks and more

• Understanding payment apps Using digital wallets safely for tickets, credit cards and more

Home Tech Enhancements

• Printer setup & tune-Up: reconnect, test printing/scanning, and simplify settings

• Smart Home device setup: set up speakers, cameras, plugs or other smart devices with basic training

New Device Consultation & Setup

• Computers, phones, tablets, smart watches, smart TVs, smart speakers, backup drives, monitors, cameras, speakers and more

• Understand tech and device needs and make purchase recommendations

• In-store consults and product demonstrations

• Advocate for you with sales and technical support

• New device setup and training

Backup & Cloud Storage Check Up

• Understand what the cloud is and can do for you

• Consolidate, simplify and cancel redundant cloud accounts, such as iCloud, Google, OneDrive, Dropbox, into one preferred system to meet your needs and save you money 

• Identify what files and photos should or should not be backed up to the cloud or backup storage device

• Confirm files are backing up properly

Smart TV & Streaming Setup

• Streaming app & channel setup: Install, remove, and organize streaming apps for easier access

• Simplify remotes and TV inputs

• Cable-to-streaming transition coaching

• Compare costs, cancel unused services, and choose simpler options

• Advocate for you with sales and technical support

Care, Crisis & Digital Legacy Planning

• Understand how to access and use health and emergency features of all devices including SOS, location tracking and fall detection

• Set up Medical IDs and emergency contacts

• Set up backup and legacy contacts on key accounts

• Create account sharing recommendations for family/friends in event of emergency

Entertainment & Interests

• Explore eBooks, stream music, listen to radio, watch movies & shows

• Connect to library and other online educational and entertainment resources

• Learn to locate, play and subscribe to podcasts

• Connect online with others with shared interests

Custom “How-To” Step-By-Step Guides

• Printed or emailed tailored instructions reinforcing what you learned

Passwords & Account Support

• Account organization & master password list development

• Clear, easy-to-follow list of accounts and passwords

• Password manager set up and support

• Password security and resetting

• Understanding and using features of Apple/iCloud, Google and Microsoft/OneDrive accounts

Tech Subscription Cleanup

• Review what apps and services you are paying for with recurring payments

• Consolidate, simplify and cancel unneeded subscriptions. These subscriptions could include virus/malware protection, tech support services, software subscriptions, paid apps, app add-ons and more

Connecting with Others Using Technology

• Feel closer to family and friends through technology

• Send messages and join group chats

• Learn to join and make video calls

• Learn to host video meetings

• Understand various types of social media

• Create and manage social media accounts and manage privacy settings

Cautious & Alert

• Stay Alert to Tech Scams & Fraud

• Recognize and avoid online scams

• Safeguard your privacy and personal data

• Effectively delete and block unwanted messages and calls

• Control and navigate the digital landscape safely

Artificial Intelligence (AI) Basics & Awareness

• Understand how AI is integrated into devices and accounts, how to use it and how you may already be using it without realizing

• Understand settings to protect privacy