TechWise Coaching Services

TechWise Coaching offers group classes and one-on-one customized coaching sessions. Our customized services include hands-on, step-by-step coaching and practice tailored to your individual learning style and needs. While this list is comprehensive, it represents only a part of the full scope of our offerings.

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Device Navigation and Confidence Building

• From beginner level and beyond

• Using best practices to navigate and use smart phones, tablets, computers, watches, Smart TVs, other smart home devices and more

• Using voice assistants

• Understanding productivity, health, entertainment and all apps

• Data privacy settings, cybersecurity and call screening and more

New Device Consult & Setup

• Computers, photos, tablets, smart watches, smart TVs, smart speakers, backup drives, monitors, cameras, speakers and more

• Understand tech and device needs

• Technology purchase recommendations

• In-store consults and product demonstrations

• Advocate for you with sales and technical support

• New device setup and training

Passwords & Account Support

• Account organization & master password list development

• Clear, easy-to-follow list of accounts and passwords

• Password manager set up and support

• Password security and resetting

 

Digital Decluttering

 

• Organize files, photos and more into logical folders so files are easy to find and safely stored on any device.

• Email inbox Cleanup & Organization - Unsubscribe from unread newsletters, organize folders, mass delete old email, and reduce inbox overwhelm

• Set up simple rules to keep your inbox manageable

• Phone and Tablet Storage Optimization - Remove duplicative unused apps, free up space

• Reduce notifications and interruptions

• Clean cluttered desktops and rename files clearly

Cloud Storage & Backup Services Check Up

• Understand what the cloud is and can do for you

• Review your backup storage devices and cloud accounts, their costs

• Identify what files and photos are and should be backed up to the cloud or backup storage device

• Simplify iCloud, Google, OneDrive, Dropbox into one preferred system to meet your needs and save you money

• Consolidate, simplify and cancel redundant cloud accounts

• Confirm files are backing up to the cloud properly

Tech Subscription Cleanup

• Review what apps and services you are paying for with recurring payments

• Consolidate, simplify and cancel unneeded subscriptions

• Subscriptions can include virus/malware protection, tech support services, software subscriptions, paid apps, app add-ons and more

Cables, Devices & Home Tech Organization

• Home Tech Organization: Sort chargers, cables, accessories, and outdated items.

• Cable and device labeling & “What Goes With What” guide

• eCycling of outdated, unused, broken items

Smart TV & Streaming Setup

• Streaming app & channel setup: Install, remove, and organize streaming apps for easier access

• Simplify remotes and TV inputs

• Cable-to-Streaming transition coaching

• Compare costs, cancel unused services, and choose simpler options

Accessibility Awareness

• Understand sight, hearing, vision and mobility needs

• Explain available accessibility tools and settings and adjust as needed

• Pairing phone with hearing aids

Care, Crisis & Digital Legacy Planning

• Understand how to access and use health and emergency features of all devices including SOS, location tracking and fall detection

• Set up Medical IDs and emergency contacts

• Set up backup and legacy contacts on key accounts

• Create account sharing recommendations for family/friends in event of emergency

Technology for Independence

• Technology to keep you independent and social

• What is a QR code and how to use it

• Understanding & using ride-share and parking apps safely

• Delivery and pickup apps for food, prescriptions, necessities and more

• Dining out and going out with apps, online menus, digital tickets, kiosks and more

• Understanding payment apps

• Using digital wallets safely for tickets, credit cards and more

Artificial Intelligence (AI) Awareness

• Understand how AI is integrated into devices and accounts, how to use it and how you may already be using it without realizing

• Understand settings to protect privacy

Home Tech Enhancements

• Printer Setup & Tune-Up: Reconnect, test printing/scanning, and simplify settings.

• Smart Home Device Setup: Set up speakers, cameras, plugs or other smart devices with basic training

Custom “How-To” Step-By-Step Guides

• Printed or emailed tailored instructions reinforcing what you learned